Refund policy

Last updated: November 11, 2026

This policy covers purchases from dgxwzzb at https://dgxwzzb.com.

1. Return Period and Eligibility

You can request a return within 30 calendar days of receiving your item. You may request a return if an item does not fit, is no longer wanted, or arrives damaged, defective, or incorrect.

For a change of mind or size-related return, the item must be unworn, unwashed, and unused, with its original tags and, where provided, packaging. Please include your order number or another proof of purchase.

These conditions do not prevent you from reporting an item that arrived damaged, defective, or incorrect, or from exercising rights available under applicable law.

2. Starting a Return

Email hello@dgxwzzb.com with your order number, the item you want to return, and the reason for the request.

If the item is damaged, defective, or incorrect, please include photos if reasonably available. We will review the request, send return instructions, and arrange return shipping at our expense.

Please contact us before sending an item back so we can identify the order and arrange the shipping.

Return address
dgxwzzb
1591 NW 1st St
Boynton Beach, FL 33435
United States

3. Return Shipping Costs

We pay return shipping costs for eligible returns. There are no restocking or return handling fees.

Standard shipping within the United States is free, so there is no original standard shipping charge to subtract from your refund.

4. Inspection and Refunds

We will inspect the returned item within 3 business days of receiving it and let you know the result. If we cannot approve the return, we will explain the reason.

For approved returns, we will initiate a refund to your original payment method within 15 business days after receiving the item. The refund will cover the amount paid for the accepted returned item, including applicable refundable taxes. Any discount will be reflected in the amount you paid.

The date we initiate a refund may differ from the date the funds appear in your account. Posting times depend on your bank or payment provider. If the refund has not arrived after the provider’s stated processing period, contact hello@dgxwzzb.com and we will help trace it.

5. Damaged, Defective, Incorrect, or Missing Items

If an order arrives damaged, includes the wrong item, or is missing an item, email hello@dgxwzzb.com. We will look into the issue and arrange an appropriate resolution, such as a replacement or refund. We will not charge you shipping costs to correct an error on our part.

Inspecting an item reasonably to identify the problem does not limit any rights you have under applicable law.

6. Exchanges

If you need a different size or item, contact us. We will confirm the available options and explain how to proceed before you send anything back.

If an exchange cannot be arranged, you may request an eligible return and place a new order.

7. Order Cancellations

To request a cancellation, email hello@dgxwzzb.com as soon as possible. We will check whether we can stop the order before it is dispatched. If it has already shipped, use the return process above.

If we confirm a cancellation before dispatch, we will initiate a refund to your original payment method within 2 business days.

Business days are Monday through Friday, excluding U.S. federal holidays. This policy does not limit any rights or remedies provided by applicable law.

8. Contact

dgxwzzb
1591 NW 1st St
Boynton Beach, FL 33435
United States

Email: hello@dgxwzzb.com
Website: https://dgxwzzb.com